Privacy Policy

In general, you may use the website without providing any personally identifiable information that may be used to contact or identify you ("Personal Data"). If you choose to download free evaluations or purchase any of our products, we may require you to provide us with Personal Data. Personal Data may include, but is not limited to email address, first and last name, phone number, address, city, state, province and zip / postal code.

We may collect IP addresses, referrer sites and browser information to analyze our marketing efforts and maintain our web site and protect it from spam and abuse.

Cookies are small files stored in your browser when you visit a website. We use cookies only where they are strictly necessary for the operation of this website, such as preserving session state across pages, verifying form submissions with anti-forgery checks, or supporting security measures like “CAPTCHA” to protect our site from spam and abuse. No other third-party technologies are used to track your activity.

This website uses Google reCAPTCHA to protect it from spam and abuse. Please see Google's Privacy Policy and Terms of Use pages for more information on their use of cookies and data tracking.

• After you purchase any products to provide you with receipt(s) and license number(s)
• To notify you when your included year of support and upgrades is expiring
• After you download a free evaluation to offer support and to notify you when your free evaluation is expiring
• To notify you when major upgrades to our products are available

• Making a purchase on our Purchase Page
• Downloading our free, evaluation or licensed software
• Checking the status of your subscription from the Licensed User Downloads page
• Submitting a support request

If you are located outside of the United States, please note that we transfer your information, including any Personal Data you choose to provide to us, to the United States to store and process it there.

The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

If you wish to request that we stop sending you notifications, be informed what Personal Data we hold about you, update your Personal Data, or if you want it to be removed from our systems, please contact us.

We will not rent, sell or otherwise share your Personal Data with third parties except to process payments as described below, comply with a legal obligation, or to protect and defend the rights, property or website of SpreadsheetGear LLC.

You may choose to purchase paid products and support. In that case, we may use a third-party service for payment processing. This third party has access to your Personal Data only to perform these tasks on our behalf and is obligated not to disclose or use it for any other purpose.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processor whose use of your personal information is governed by their Privacy Policy. This payment processor adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor we work with is:

• CyberSource - Their Privacy Policy can be viewed at https://www.cybersource.com/privacy/

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our systems.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Effective Date above. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us.